Contact Dignity Living
Email support@dignityliving.com, call 775-377-7676, or use the general contact form and write “Complaint” at the start of the message. Do not include health records or other sensitive information in the form.
Consumer Rights & ResourcesDignity Living LLC · Glendale administrative office
Questions and concerns
You may speak up without fear of retaliation.
Consumers may raise questions, complaints or grievances verbally or in writing, directly or through an authorized representative. Dignity Living LLC prohibits retaliation for making a good-faith complaint. Consumers may contact their Regional Center or the California Department of Developmental Services at any time and are not required to complete Dignity Living’s internal grievance process first.
Explore this page ↓01
Understanding Grievances & Complaints
What this means
in practice.
Consumers may raise questions, complaints or grievances verbally or in writing, directly or through an authorized representative. Dignity Living LLC prohibits retaliation for making a good-faith complaint. Consumers may contact their Regional Center or the California Department of Developmental Services at any time and are not required to complete Dignity Living’s internal grievance process first.
01Contact Dignity Living02Accessible assistance03Emergency or immediate danger
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The details that matter
The information you need,
in one place.
Accessible assistance
Accessible assistance and language support are available on request. A consumer may ask an authorized representative to help make or follow up on a complaint.
Emergency or immediate danger
Call 911 for an emergency. Suspected abuse or neglect may also need to be reported to law enforcement or the appropriate protective-services agency.
External options
Consumers may contact their Regional Center or DDS at any time, whether or not they have used Dignity Living’s internal process.
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Practical guidance
Choose the complaint channel that works for you.
A complaint may be verbal or written and may be made directly or through an authorized representative. Outside complaint channels remain available at all times.
- 01
Contact Dignity Living
Email support@dignityliving.com or call 775-377-7676. The website form is only for short, non-sensitive messages.
- 02
Contact an outside agency
You may contact Frank D. Lanterman Regional Center or California DDS without completing Dignity Living’s process first.
- 03
Seek urgent help
Call 911 for emergencies. Suspected abuse or neglect may also need a report to law enforcement or protective services.
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Questions to consider
Information that may help describe a concern.
- 01
What happened and when?
→ - 02
What outcome or response would help?
→ - 03
Do I need language support or another accessible way to communicate?
→ - 04
Is there an urgent safety or abuse concern that needs an immediate report?
→
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Common questions
Complaints and immediate safety.
Can I complain without using the website form?＋
Yes. You may call, email or contact the Regional Center or DDS directly.
Will Dignity Living retaliate?＋
No. Dignity Living prohibits retaliation for good-faith complaints.
What if someone is in immediate danger?＋
Call 911. Abuse or neglect may also require a report to law enforcement or the appropriate protective-services agency.
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Official resources
Continue with
trusted information.
Start with a conversation